Refunds for items returned within thirty days of the purchase date will be credited in the same form as the original payment type. Refunds for items returned more than thirty days after the purchase date will be in the form of a credit redeemable on your next purchase. No refunds or exchanges will be accepted after 90 days. All returns must be in new, unused condition and must include original packaging and hangtags. No refunds or exchanges on authentic jerseys, customized jerseys, custom shoulder pads, or spirit wear items. The original shipping and handling charges are not refundable. Up to a 15% Re-Stocking fee may be applied to returned online purchases. All football helmets purchased online require a 25% Re-Stocking Fee for returns or exchanges. Please mail your package in a prepaid, insured, traceable method to the address below.KOCH SPORTING GOODSATTN: RETURNS DEPT131 W. 4th Street
Cincinnati, OH 45202
Our shipping rate is $7.99 for Priority Mail USPS shipping which can reach anywhere in the United States. International shipping to Canada is available for an increased rate. For international shipping please contact us via email or phone. FedEx shipping is available for all items at a rate of $14.99. Most orders ship within a few days of being placed. Orders containing items with customization can take 1-2 weeks before they ship as a result of the time it takes to personalize them.